Verified professionals
Documents and criminal records are checked before the professional takes a job.
For families
Get help at home safely, for families in Sinop
Choose a verified professional, pay in the app and follow the service from start to finish.
How to book
Choose the category
House cleaner, post-construction cleaning, cook, waiter, barbecue cook, nanny, ironing, home organizing, gardening, handyman services, party and event assistant, manicure or massage therapist. Use the filters for distance, rating and availability.
See the profile
Check the photo, the Verified badge, the specialties and reviews from other families.
Schedule
Choose the type of service, the date and time, and describe the tasks. The minimum length is 2 hours.
Confirm the order
The summary shows the service price and the service fee before you confirm. Then choose how to pay.
Follow and review
See when the professional accepted, left, arrived and finished. At the end, confirm the service and leave your review.
Payment
You pay in the app when you book, with PIX, credit card, debit card, Apple Pay or Google Pay. DayWork does not accept cash.
The platform holds the amount. The professional only gets paid after the service is finished and confirmed. If you do not confirm within 2 hours, the service is confirmed automatically, and you can still open a dispute within 24 hours.
Prices come from a fixed table, by category and by city. Distance does not change the price. You pay the service price plus a service fee of 15%. Emergency (SOS) service has a 30% surcharge on the base price.
Cancellation and refunds
The earlier you cancel, the bigger the refund. It depends on how much time is left before the service starts.
| When you cancel | Refund | What happens |
|---|---|---|
| 4 hours or more before | 100% refund | Free cancellation. |
| Between 2 and 4 hours before | 50% refund | The rest goes to the professional as compensation. |
| Less than 2 hours before | 0% refund | The full amount is kept, and the professional receives their share. |
The refund goes back to the original payment method within 7 business days.
These are the current policy values. DayWork may change them.
Safety
Chat only in the app
All conversation happens in the app chat, from acceptance until 2 hours after the service. The history is kept.
If the professional does not show up
You choose between finding another available professional or getting a full refund.
Support
Talk to the DayWork team through in-app support.
Get the app to book
The iPhone and Android app is on its way. Soon you will be able to download it here.
- Coming soon to the App Store
- Coming soon to Google Play